What happens at a Syntegration?

Before a Syntegration, the Sponsor articulates an opening question and selects an appropriate group of participants:

• The opening question frames the challenge. It can be broadly or narrowly defined. For example: "How can we work together to successfully implement the new organization?"; or "What must we do to improve productivity by 25% in our Claims department within the next 6 months?"; or "What are our key priorities within the first 3 months of our post-merger integration?"; or “What must we do now and over the next 3 years to optimize growth for ABC company”;
• Participants are selected who collectively have the means – the knowledge, the experience, the perspectives, the expertise – to answer the opening question, and/or to help with subsequent execution. They almost always include a variety of executives, managers, and employees from within an organization, its departments, or teams. They may include external subject matter experts who have been sourced globally. They often include a variety of key stakeholders and influencers, such as partners, customers, and regulators.

At the Syntegration, participants:

• Deconstruct the opening question into the necessary set of topics that they agree will lead to answers
• Engage in highly productive dialogue using protocols designed to overcome the psychological and systemic barriers that usually stand in the way of such dialogue
• Use a sophisticated meeting architecture that systematically drives integration of content and people.

For more detail on the science of Syntegration, see The Science.